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Terms and Conditions for Using the SUGGESTOPEDIA.ONLINE Platform
Protection of Personal Data
SUGGESTOPEDIA.ONLINE understands the importance of the confidentiality of your personal data. With each transaction, we ensure the security of all USERS' data and guarantee that your personal data is protected.
SUGGESTOPEDIA.ONLINE ("the Company") is committed to protecting the privacy of its users. Our Privacy Policy ("Personal Data Protection") aims to help you understand how we collect, use, and safeguard the information you provide to us, and to assist you in making informed decisions when using our services.
For the purposes of this agreement, "Service" refers to the company's services that can be accessed through the SUGGESTOPEDIA.ONLINE website, where users can purchase digital information products. The terms "we," "us," and "our" refer to the company. "You" refers to you, as a user of the service. By accepting our privacy policy, you agree to the collection, storage, use, and disclosure of personal information as described in this Privacy Statement.
SUGGESTOPEDIA.ONLINE recommends that you keep your username and password confidential to avoid unauthorized access to your account. Therefore, for each access/use of the SITE using the account (username and password), it is assumed that you take responsibility for all actions performed using this account.
By accessing/using the SITE, USERS and CLIENTS agree to take all necessary measures to ensure the security of the password is not disclosed to third parties.
If you have doubts about unauthorized use/misuse of the account, we recommend you immediately inform us at
When registering, the information provided must be accurate and complete. Please note that you are responsible, including criminal liability, for any false statements/records/data provided.
SUGGESTOPEDIA.ONLINE reserves the right to deny any USER access to the SITE, close an account, or cancel ORDERS, including confirmed orders.
Also, access to the SITE may be temporarily suspended or restricted for maintenance or the introduction of new activities or services.
SUGGESTOPEDIA.ONLINE will make every effort to ensure uninterrupted access to the SITE and error-free electronic transmission. However, due to the nature of the Internet, uninterrupted access and error-free operation cannot be guaranteed.
Data and personal information provided by USERS/CLIENTS are used by SUGGESTOPEDIA.ONLINE to manage orders, process payments, communicate with USERS/CLIENTS regarding orders, products, services, and promotional offers, and recommend products and services.
Personal data means any information used to identify an individual or its equivalent; an identifiable person is one who can be identified directly or indirectly, particularly by an identification number or one or more parameters of his/her physical, psychological, mental, economic, cultural, or social identity.
The processing of personal data includes any operation or set of operations performed on personal data, through automated or non-automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure, or destruction.
The data you provide includes your name, surname, email address, and phone number, and financial data.
A series of data are automatically collected by SUGGESTOPEDIA.ONLINE, such as the Internet Protocol (IP) address used to connect the computer to the Internet; login; email address; password; information about your computer and connection methods, such as browser type and operating system version; data sometimes combined with similar information collected from other customers to create features, full-time URL (Uniform Resource Locator) including date and time, cookie numbers; viewed or searched products; and any phone numbers used to contact our operators.
Additionally, SUGGESTOPEDIA.ONLINE may use browser data, such as cookies, Flash cookies, or similar data collected through certain parts of the SITE to prevent fraud and other purposes.
When you visit the site and use our products, or visit a website where SUGGESTOPEDIA.ONLINE publishes advertisements, content, or analyses, SUGGESTOPEDIA.ONLINE may place a cookie in your web browser. A cookie is a small amount of stored information on the computer to identify the browser during interactions with websites. Cookies can be used to store elements such as identifiers or user preferences. A website may place a cookie for storage in the browser if the browser settings allow it. A browser can allow a particular website to access cookies and deny such access to other sites.
SUGGESTOPEDIA.ONLINE may use cookies for other purposes, including accessing information when you log in to provide personalized content, to store the last viewed page of a product or service on SUGGESTOPEDIA.ONLINE, offers, and relevant content according to your interests, internal analysis provided by the client. You can configure your browser to access all cookies, reject all cookies, or notify you when a cookie is placed. Browsers differ from each other, so please refer to the "Help" menu of your browser to learn how to change the cookie settings.
SUGGESTOPEDIA.ONLINE collects personal data from other sources, for example, without limitation, pages visited on certain third parties that manage co-branding operations, through advertisements or otherwise; data, search periods, and collected results following searches on web search engines, including paid content (e.g., sponsored Links Overture).
By registering on the SITE/making an ORDER and completing forms with personal data, USERS/CLIENTS declare that they agree that all their personal data will be included in the SUGGESTOPEDIA.ONLINE database and give their explicit and unambiguous consent that their personal data may be stored and used by SUGGESTOPEDIA.ONLINE.
SUGGESTOPEDIA.ONLINE will disclose account information and other personal data when explicitly instructed by law or to protect its rights, property, and security. This includes exchanging information with other companies and organizations to prevent fraud. Of course, this does not include selling, sharing, or otherwise disclosing personal data for commercial purposes, other than those specified.
The content of this SITE, including but not limited to, the form, text, graphics, logos, button icons, images, audio files, digital downloads, data compilations, and software, are the property of SUGGESTOPEDIA.ONLINE, its representatives, or its content suppliers and are protected by international copyright and database laws.
All materials included in this SITE (content) are the property of SUGGESTOPEDIA.ONLINE.
Without limiting the above, SUGGESTOPEDIA.ONLINE may provide the ability to download wallpapers, screensavers, and other utilities from the site.
Access/use of this SITE does not give the USER/CLIENT any rights to resell or use this SITE or its content commercially.
USERS/CLIENTS have no right to use the logo, brand, or other graphics/drawings of the SITE without the express written consent of SUGGESTOPEDIA.ONLINE.
Delivery Method and Term for Sold Goods/Services to the Client after Payment
Online trainings on the site are provided exclusively via the internet. After paying for the respective online training, you will receive access to the respective resource on the site within 24 hours of payment confirmation, along with a password and username.
Membership to the site is provided exclusively via the internet. After paying for the respective subscription plan, you will receive access to the respective resource on the site within 24 hours of payment confirmation, along with a password and username.
To protect you from misuse when paying with your Visa or MasterCard, we apply the best practices recommended by international card organizations:
- The security of card data entry and transmission is ensured through the use of SSL protocol for encrypting the connection between our server and the payment page of our servicing bank.
- The authenticity of your card is verified by entering a security code (CVV2).
- Additionally, for identifying you as the cardholder, the e-commerce payment server of our servicing bank supports the authentication schemes of international card organizations - Verified by VISA and MasterCard SecureCode, provided you are registered to use them.
Issued Documents
After purchasing online training, a subscription, or an event ticket, you will receive an electronic receipt for your payment at the email address you provided. Please keep these documents or print them out.
Complaints and Purchase Cancellation for Digital Products
Complaints after purchasing a product can be submitted via email:
Cancellation of a purchase for a digital product and refund is possible in some cases. To do so, you need to send an email to
Conditions for canceling the purchase of a digital product and refund:
- You can request a refund within three days of purchase if you find that the suggestopedia method is not for you.
- You can request a refund up to 30 days after purchase, but only if you have completed all lessons and still have not started speaking. Completion of all lessons is verified through the training system's logs for each login to the respective lesson. If you have not completed all lessons within 30 days, a refund is not possible.
Legal Information
The SUGGESTOPEDIA.ONLINE platform is owned by ZIMA CONSULT EOOD, EIK: 205423038, headquartered and with a registered office at Sofia 1336, 17 Zahari Stoyanov Blvd, office 6.